Editing and Cancelling Bookings

Modify booking dates, change units, and cancel bookings when plans change.

Beginner3 min read2 sections

Editing a Booking

Plans change. Here is how to update a booking that has already been created.

1

Open the booking

Go to Dashboard > Bookings and click on the booking you want to change.

2

Click Edit

Click the Edit button to enter edit mode. You can change the dates, unit, number of guests, or notes.

3

Change dates

Adjust the booking, stay, reservation, or placement start or end date. LodgeKit will recalculate the total price and check that the unit is still available for the new dates.

4

Change unit

If you need to move the guest to a different unit, select a new unit from the dropdown. Only units available for the booking dates are shown.

5

Save changes

Click Save to apply your changes. The audit trail records what was changed and when.

You can only edit bookings that have not been checked out. Once a booking is checked out, the dates and unit cannot be changed.

Cancelling a Booking

To cancel a booking, open it and click the Cancel button. You will be asked to confirm. Cancelling releases the unit and makes it available for other bookings. Any pending charges on the booking remain on record but are not billed. If you have already invoiced the guest, you will need to cancel or credit the invoice separately.

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