Staff and Permissions

Invite team members, assign roles, and control what each person can access.

Intermediate4 min read4 sections

Managing Your Team

LodgeKit supports multiple users per organisation. Each person gets their own login and a role that controls what they can see and do. This lets you give staff access to bookings and payments without exposing sensitive settings.

Inviting a Team Member

Here is how to add a new staff member to your organisation.

1

Go to Settings > Organisation

Click Settings in the sidebar, then select Organisation.

2

Find the Team section

Scroll down to the Team Members section. You will see a list of current members.

3

Click Invite

Click the Invite Member button.

4

Enter their email

Type the person's email address. They will receive an invitation link.

5

Choose a role

Select Admin or Member (Staff). See below for what each role can do.

6

Send the invitation

Click Send. The person receives an email with a link to join your organisation. The invitation expires after 7 days.

Understanding Roles

LodgeKit has three roles with different permission levels.

  • Owner — Full access to everything. Can manage billing, delete the organisation, and transfer ownership. Only one owner per organisation.
  • Admin — Full access to all features including settings, integrations, user management, and bulk operations. Cannot delete the organisation.
  • Member (Staff) — Day-to-day operations only. Can view and create bookings, people records, charges, and payments. Cannot access settings, integrations, bulk operations, or user management.

Give your front-desk staff the Member role. They can manage bookings and payments without accidentally changing your integration settings or billing configuration.

Removing a Team Member

To remove someone from your organisation, go to Settings > Organisation, find them in the Team Members list, and click Remove. They will immediately lose access. Any bookings or payments they created remain in the system.

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LodgeKit — Accommodation Management Software for Property Managers