Managing Your Team
LodgeKit supports multiple users per organisation. Each person gets their own login and a role that controls what they can see and do. This lets you give staff access to bookings and payments without exposing sensitive settings.
Inviting a Team Member
Here is how to add a new staff member to your organisation.
Go to Settings > Organisation
Click Settings in the sidebar, then select Organisation.
Find the Team section
Scroll down to the Team Members section. You will see a list of current members.
Click Invite
Click the Invite Member button.
Enter their email
Type the person's email address. They will receive an invitation link.
Choose a role
Select Admin or Member (Staff). See below for what each role can do.
Send the invitation
Click Send. The person receives an email with a link to join your organisation. The invitation expires after 7 days.
Understanding Roles
LodgeKit has three roles with different permission levels.
- Owner — Full access to everything. Can manage billing, delete the organisation, and transfer ownership. Only one owner per organisation.
- Admin — Full access to all features including settings, integrations, user management, and bulk operations. Cannot delete the organisation.
- Member (Staff) — Day-to-day operations only. Can view and create bookings, people records, charges, and payments. Cannot access settings, integrations, bulk operations, or user management.
Give your front-desk staff the Member role. They can manage bookings and payments without accidentally changing your integration settings or billing configuration.
Removing a Team Member
To remove someone from your organisation, go to Settings > Organisation, find them in the Team Members list, and click Remove. They will immediately lose access. Any bookings or payments they created remain in the system.
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